At Halie, we strive to provide the best possible service, and we want you to be satisfied with your purchase. Due to the nature of our products (digital guides), we do not offer refunds or returns once a purchase has been made.

1. Digital Products

Since our products are delivered digitally, refunds are not possible. However, if you experience any issues with your purchase (e.g., download problems), please contact us at info@halie.co.uk, and we will do our best to resolve the issue as soon as possible.

2. Support

If you have any questions or concerns about our products or services, please reach out to us at info@halie.co.uk. We are here to help!